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We value all of our customers. Without you, there would not be a community. We would love to hear more about your experience so we can continue improving.

Thank you for supporting this small business!

If you would like to share a testimonial, send an email: kassaundra@rootedremedies.co

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•What customers are saying•

"I got the digestive aide for my mother, who has problems with gas after dinner. This remedy helps her pass gas and feel less bloated. We've tried other things, but none have worked the way this has."

-Taylor R.

"Kassaundra is the best! Everything is made with love and sustainably sourced. I use the Ground Down and Lemongrass roller. Everything I’ve used has been lovely and I can’t say enough positive things about Rooted Remedies! 💖"

-Sarah P.

"I can FEEL it working - I had just brought the tincture home and later that evening had a severe panic attack. I remembered there was chamomile in the formula and desperate as I was, I took two droppers full of Ground Down. Within about ten minutes, I could FEEL the panic receding. I was astonished! I am so grateful for this new ally in my wellness journey and look forward to trying all of the Rooted Remedies products."

-Erin C.

"I ordered the Wellness Box for my sister for her birthday and she loved it so much that I ended up buying the Mental Clarity and the Digestive Tinctures for myself! I use the clarity tincture all of the time during grad school (and daily life, because who doesn’t need a mental boost these days?) Everything is amazing and very reasonably priced!"

-Jennifer C.

Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at kassaundra@rootedremedies.co